Questions about an order, a product, or delivery? Our Australian based support team is here to help.

Send Us a Message

Fill in the form below and our support team will respond within one business day, Monday to Friday. If your enquiry concerns an existing order, please include your order number so we can pull up the file and reply faster.

Contact Form

We never share your details with third parties. Submissions are routed to the support inbox only.

Other Ways to Reach Us

Email Support

support@samuelmannetta.store

Replies arrive within one business day.

Support Hours

Monday to Friday, 9am to 5pm AEST.

Closed on Australian public holidays.

Registered Business

Samuel Mannetta
Sole Trader

ABN 53 004 085 616

42 Kent Street, Sydney NSW 2000, Australia

Customer support is handled exclusively by email. There is no phone line at this stage, which keeps replies focused, written, and traceable for both sides of the conversation.

Order and Delivery Help

Track an order, check delivery windows, or update a shipping address before dispatch.

Returns and Refunds

Learn how to return an item, the conditions that apply, and when the refund will reach your account.

Product and Stock Questions

Ask about specifications, dimensions, warranty cover, and clearance stock availability.

A Business You Can Verify

Samuel Mannetta is operated by a registered Australian sole trader serving customers across the country.

The business registration is public and verifiable through ABN Lookup at abr.business.gov.au. We operate in full compliance with the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010), the Privacy Act 1988 and the Australian Privacy Principles, the Spam Act 2003, and the ACCC online retail guidelines, and the same legal information appears on every page of this website.

ABN 53 004 085 616


Registered in Australia. Delivering nationwide.